Corrections

Every site in the Janet Media Group portfolio will get something wrong at some point: a dimension copied incorrectly, a recall missed, a product that changed after a page was written. What matters is what happens next. Our editorial standards commit every site to fixing errors in the open, and this page explains how that works.

How to Report an Error

Write to janet.hoyo@yahoo.com, or use the form on our contact page and choose "Correction" as the topic. Reports about any site in the portfolio come here, to Janet H., the owner of Janet Media Group. You don't need an account, and you don't need to be sure; if something looks wrong to you, it is worth a message.

What to Include

• the address of the page, or the site and the product it discusses,
• what you believe is wrong, quoted if you can,
• what you believe is right, and a source if you have one (a manual, a recall notice, a manufacturer page),
• how to reach you if we have a follow-up question (optional).

What Happens Next

Every report is read and checked against the sources the page relied on, following our sourcing rules. If the page is wrong, it is corrected. If the page turns out to be right, the facts stay as they are, and if you left a way to reach you, we may follow up to explain why. If a report shows that a recommendation no longer holds, for example because a product has been recalled, the recommendation is changed or withdrawn.

How Corrections Are Noted

When a correction changes a fact or a recommendation, the page carries a dated note saying what changed. Readers who saw the earlier version can see what was fixed, and readers arriving later know the page has been checked. Minor fixes, such as a typo or a broken link, may be made without a note, because they do not change what the page tells you.

Updates Versus Corrections

Not every change is a correction. Products are discontinued, new models arrive and prices move, and our sites update pages to keep up. Those changes are updates, reflected in the page's "last updated" date. A correction is different: it means the page said something that was wrong when it was published, and it gets a note.

A brand can point out a factual error about its own product, and it will be handled like any other report. But a recommendation is not changed because a brand asks. How our sites earn money, and why that never decides a pick, is explained in our affiliate disclosure.